A support-team guide to Surface triage, the Surface Repair Tool and Diagnostic Toolkit, warranty and service workflows, data protection, loaners, return-to-service checks, and retirement.
Read article
A Surface-specific security operations guide for using Intune and eligible DFCI controls, validating encryption and sign-in, staging firmware updates, and watching device health.
Read article
A practical Microsoft Surface deployment playbook for Georgia businesses choosing devices and accessories, preparing Windows Autopilot and Intune, proving a pilot, and handing users a supportable standard.
Read article